kasheloQuestions? Write to a real person.
Kashelo is a small team in Dubai. Every email gets read by someone who works on the app.
Common questions.
Does Kashelo need my bank login?
No. We never ask for your banking username or password. Kashelo works from what you choose to give it: manual entries, receipt photos, statement files and payment messages.
Is it on iPhone?
Kashelo launches on Android through Google Play first. iPhone is on the roadmap. Email us if you want to be told when it's ready.
How does SMS reading work?
With your permission, Kashelo looks for bank payment messages and payment notifications only. Each one shows up as a suggestion you confirm or edit. You can switch it off in settings any time.
Will a payment get logged twice?
Kashelo checks every new entry against what's already there, whether it came from an SMS, a receipt or a statement, and skips the duplicate.
Where is my data stored?
Your entries are tied to your account so they follow you to a new phone. The AI runs on our secure server rather than inside the app. A full privacy policy will be published before launch.
How do I delete my account and data?
Email support@kashelo.com from your account email and we'll delete everything.
Will the AI judge me for sending money home?
Never. Transfers to family are treated as commitments, not wasteful spending. The roast is for the delivery habit, not the people you support.
Join the early list. Get 3 months of Plus free.
Email us and say "count me in". We'll send you the download link the day it goes live, with 3 months of Plus on us.